Booking Policies
Please read all policies before placing your order. By booking with Rust & Ink, you agree to the following:
PAYMENT
A 50% non-refundable deposit is required to secure all orders.
The remaining balance must be paid 12–24 hours prior to your scheduled pickup time.
Orders are not confirmed until a deposit has been received.
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PICKUP
All orders are scheduled with a 15-minute pickup window.
Please arrive on time. Late pickups may be subject to a fee. If you are running late, communication is required.
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REFUNDS & CANCELLATIONS
Due to the custom nature of my work, all sales are final.
Deposits are non-refundable and non-transferable.
Any concerns will be handled on a case-by-case basis.
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ORDER NOTICE
A minimum of 2 weeks’ notice is required for custom orders unless otherwise discussed.
Availability may vary depending on order volume and product type (including candied fruit and specialty items).
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SHIPPING
At this time, non-food items (such as banners, custom painted pieces, and select items) are available for shipping.
Shipping costs will be calculated and added to your order.
Food items are currently not available for shipping to ensure quality and safety.
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GENERAL
Rust & Ink reserves the right to decline any order.
All designs are custom and may have slight variations.
Thank you for supporting my small business!